Live Arrival Guarantee

At Dubey's Pet World we are hobbyist committed to bringing you the highest quality reptiles, fish, coral, inverts & plants available. Therefor any live animal can be bought with confidence that it will arrive healthy and happy.


If you do experence a loss in shipping we offer a Live Arrival Guarantee on all UPS Next Day Air shipments. 

*Priority/Ground shipping methods are not covered by this guarantee for live items excluding plants.

 

 The following applies to our Live Arrival Guarantee:

  • Email us with at least 2 clear pictures of the deceased specimen within 12 hours of delivery time posted by UPS.
  • Someone must be available to receive order on first delivery attempt. 
  • Please do not discard the specimen without authorization, doing so will void the guarantee.
  • Please do not ship the specimen back without consent, doing so will void the guarantee.
  • We do not refund or credit any shipping costs.
  • Guarantee applies to online orders only.
     

DOA's will be replaced. If the item is no longer in stock credit will be given for future purchases. Refunds will not be issued. (Credits cannot be used to cover shipping costs.)


 

RECOMENDED REEF TANK PARAMETERS
SPECIFIC GRAVITY     1.024-1.026
TEMPERATURE     75-78 °  F
PH     
8.1-8.4
CALCIUM     
380-450PPM
MAGNESIUM     
1300-1450PPM
NITRATE (NO3)     
<30PPM
PHOSPHATE     
<0.1PPM
NITRITE (NO2)     
0PPM
AMMONIA (NH3)     
0PPM